Frequently Asked Questions
How can I contact you?
Give us a call at 714-592-9223, or you can email us at ahashinedesign@gmail.com
How long is the turnaround time for my shutters?
From the moment your confirm your order with us and when a deposit is paid, we guarantee your products in as little as 6-8 weeks.
*All specialty shapes and stain colored orders will take an extra week for production time.
Can I visit your showroom to look at samples?
Of course! We gladly welcome anyone who is interested in our products to come check out our showroom. We know all window covering products are an investment and we want to be sure you’re fully satisfied with our product. (Although, we can assure that you won’t be disappointed!) Please feel free to stop by to view our showroom and all the different types of products we have to offer first hand.
*We recommend calling in to set up an appointment so that we can ensure one of our well-trained staff members is here to walk you through all products and address any questions you might have.
How do I order for wholesale?
We gladly welcome any company to look into starting a new partnership with us here at Aha. Simply, send us an email or give us a call and we can get in touch to set up a time for our sales representatives to meet with you. We also have our application forms available for you to fill out online.
Do you have a sample book I can show my customers?
We carry full sample bags filled with everything you need. This includes all our paint and stain colors, all frame options, all hinge colors, all slat sizes (in both the wood and vinyl material) and two hand-held shutter samples for your convenience. These Shutter sample bags can be purchased at a small price.
Additionally, we have sample books of all our blinds, dual shades and roller shades material also available for your reference. Please call and ask to speak with one of our representatives if you are interested in receiving samples from us.
Can I check my order status?
Of course! Our manufacturing team provides us with detailed ETAs every week and our customer service team is more than happy to give you updates if you wish to call in and ask. In addition, we send out pre-arrival text messages and emails to every customer just so you can be notified 1 week before your product arrives at our warehouse.